In this inaugural episode of Work Chat, host Bryan Guffey sits down with John Cutler, currently the head of product at DotWork. They explore John's non-traditional career path from video game development to product management, discussing how the field evolved alongside him. The conversation dives deep into organizational dynamics, the nature of trust within companies, and how product operations fundamentally relates to company management. John and Bryan share insights on creating effective teams, the importance of limiting work in progress, and how to foster environments where honest feedback and improvement can thrive. They reflect on the challenges of modern work environments, particularly in a post-pandemic world, and suggest that building trust-centered "pods" of 30-50 people might be the most realistic way to create positive change in organizations.